Effective Date: 2024-01-28
1.1 By accessing or using the services ("Services") provided by wp-customgpt.com, a digital platform operated by Singularity L.L.C-FZ, a company duly organized under the laws of the United Arab Emirates, with its registered office at Business Center 1, M Floor, The Meydan Hotel, Nad Al Sheba, Dubai, U.A.E. ("Company"), you ("User" or "you") agree to comply with and be legally bound by these Terms of Service ("Terms"). These Terms govern your access to and use of the Services and constitute a binding legal agreement between you and the Company.
When the owner of a WordPress installation installs and activates our plugin, a chat button will appear on their page. Upon clicking this button, visitors to the WordPress site will be able to open a chat window and engage with an AI. This AI is trained with the knowledge contained in the WordPress articles, providing users with information and assistance based on the site's content.
1.2 If you do not agree to these Terms, you must cease use of the Services immediately.
2.1 To access certain features of the Services, you must register and create an account ("Account"). During registration, you agree to provide accurate, current, and complete information as prompted by the registration form. You further agree to maintain and promptly update your Account information to ensure it remains accurate, current, and complete.
2.2 You are responsible for safeguarding the password that you use to access the Services and for any activities or actions under your password. The Company cannot and will not be liable for any loss or damage arising from your failure to comply with this security obligation.
3.1 The Company respects the privacy of its Users. Any information submitted through the Services, including chat content sent to the OpenAI API, is subject to our Privacy Policy, which governs our collection, use, and disclosure of your information.
3.2 The Company does not store chat content. However, Users acknowledge that chat data is transmitted to the OpenAI API, which may access the User's IP address. The use of OpenAI API is subject to OpenAI's terms and privacy policies.
4.1 Users retain ownership of the content originated by them and posted on their WordPress sites. However, by using the Services, Users grant the Company a worldwide, non-exclusive, royalty-free license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, display, and distribute such content in any and all media or distribution methods (now known or later developed) solely for the purpose of providing and promoting the Services.
5.1 The Services are available under subscription plans of various durations. Payments for subscriptions are non-refundable. Users can cancel their subscription at any time directly from their dashboard by clicking on the 'Cancel Subscription' button. Upon cancellation, the subscription will not renew at the end of the current billing cycle, but users will continue to have access to their subscription benefits until the cycle concludes.
6.1 Users agree not to engage in any activity that interferes with or disrupts the Services or the servers and networks connected to the Services. The use of the Services for illegal or unauthorized purposes is strictly prohibited.
7.1 The Services are provided "AS IS" and "AS AVAILABLE" without warranties of any kind, either express or implied. The Company does not warrant that the Services will meet your requirements or be available on an uninterrupted, secure, or error-free basis.
7.2 The Company's aggregate liability for all claims relating to the Services will not exceed the amounts paid by you to the Company in connection with your use of the Services during the twelve (12) month period preceding the claim.
8.1 These Terms shall be governed by and construed in accordance with the laws of the United Arab Emirates, without regard to its conflict of law provisions.
8.2 Any disputes arising from or relating to the subject matter of these Terms shall be finally settled by arbitration in Dubai, United Arab Emirates, in accordance with the Arbitration Rules of the Dubai International Arbitration Centre.
9.1 The Company reserves the right, at its sole discretion, to modify or replace these Terms at any time. Any modifications or updates to these Terms will be published on our website. We encourage users to regularly review the Terms to stay informed of any changes. Continued use of the Services after any modification to the Terms constitutes acceptance of those changes.
10.1 The Company may terminate your access to all or any part of the Services at any time, with or without cause, with or without notice, effective immediately. In the event of termination, users will not be entitled to any refund for any prepaid but unused services. Upon cancellation of a paid subscription, users will automatically revert to a free account tier, and all user data will remain intact. Users wishing to delete their data must actively delete their account through the 'Delete Account' option available on their dashboard. This action is irreversible and will result in the permanent deletion of the user's data.
11.1 These Terms constitute the entire agreement between you and the Company regarding the use of the Services, superseding any prior agreements between you and the Company regarding the Services.
11.2 If any provision of these Terms is held to be invalid or unenforceable, that provision will be struck and the remaining provisions will remain in full force and effect.
Contact Information: For questions about these Terms, please contact hello@wp-customgpt.com
BY USING THE SERVICES, YOU ACKNOWLEDGE THAT YOU HAVE READ THESE TERMS OF SERVICE, UNDERSTAND THEM, AND AGREE TO BE BOUND BY THEM.